Mechanical Watches
Returned to Measure

You may drop the piece in person at Lot 12-3, Wisma Cendera, Jalan Ampang during workshop hours, or post it using a registered, insured courier. We recommend removing any straps that are not original. Please call ahead — +60 3 2078 4613 — so the bench is expecting it.

The watchmaker places the piece on the timegrapher, notes the current rate and amplitude, and examines the case exterior for damage. A condition register is written and signed before any work begins. For complicated pieces, assessment may take a day or two.

Movement service runs two to three weeks depending on part availability. Case and dial restoration takes three to five weeks. Archive-grade overhaul of complicated calibres runs eight to sixteen weeks, with fortnightly progress notes to the owner.

Yes. Pieces with severe corrosion, missing or destroyed keyless works, or calibres for which no replacement parts exist may be assessed but declined if the outcome would not meet the workmanship standard. We will say plainly if a piece is better left alone.

The materials note in each service record lists lubricant names and application points. Common lubricants used include Moebius 9010 at the pallet stones, 8000 on the barrel arbor, D5 in the keyless works, and HP1300 on the mainspring. Gaskets are replaced with the appropriate silicone or rubber compound at each service.

Movement service includes twelve months of workmanship coverage on the labour performed. If a problem traceable to the bench work arises within that period, the piece returns for assessment at no additional charge. Coverage does not extend to new damage from impact or water ingress beyond the rated depth.